How It Works

We want your custom portrait to capture your pet’s unique personality! The quality of your photo is the most important step in helping our artists create a stunning masterpiece. Follow these simple guidelines to get the best results.

1: Choose Good Lighting

Take photos in natural light whenever possible (near a window or outdoors).

2: Capture Your Pet at Eye Level

Kneel or sit so the camera is at your pet’s eye level. Clear, straight-on angles make for the most lifelike portraits.

Avoid blurry, tilted, or overhead shots.

3: Show Their Face Clearly

Make sure your pet’s entire face and ears are visible.Keep the photo sharp and in focus — we can only capture what we can see.

Avoid cut-off ears, cropped noses, or heavy motion blur.

4: Pick a Favorite Expression

Choose a photo where your pet looks happy, relaxed, or natural.

Their personality will shine through best if the photo shows their true character.

5: Uploading Your Photo

Upload your photo during checkout by clicking the Upload Photo button.

Be sure to upload your best, final choice — once submitted, we are unable to swap or edit photos later.

Quick Checklist for a Perfect Photo

  • Bright, natural lighting
  • Pet facing the camera
  • Entire face and ears visible
  • Sharp, clear focus
  • Shows their personality