Shipping Times

We’re excited to get your order to you as quickly as possible! All orders are processed within 1–3 business days. Once shipped, your delivery time will depend on your location:

• United Kingdom: 5–8 days

• United States: 7–14 days

You’ll receive a tracking number by email as soon as your order is on its way, so you can follow your package every step of the journey.

Please note: Shipping times may vary slightly due to factors outside our control (such as customs clearance, carrier delays, or peak holiday periods). If your order hasn’t arrived within the expected timeframe, just reach out to us—we’re always here to help.

Because we know your pet is waiting too, we do everything we can to make sure your package arrives safely and on time.